Refund Policy

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Refund Policy

Last updated: July 23, 2026

This Refund Policy applies to services purchased from DIGITAL FL TORIQUL LLC (“Company,” “we,” “us,” or “our”). Because our services involve professional time, planning, research, design, development, reserved capacity, digital deliverables and third-party costs, all payments are generally non-refundable once work has started or resources have been reserved.

1. General no-refund rule

Deposits, milestone payments, retainers, consultation fees, maintenance fees, completed work and payments for work already started are non-refundable. A change of mind, delayed feedback, business-plan change, dissatisfaction based on preferences outside the approved scope, or failure to use delivered work does not create a right to a refund.

2. Limited exceptions

We may issue a full or partial refund only when: (a) a duplicate payment was made; (b) we cancel the project before starting any work; (c) we confirm in writing that we cannot provide the purchased service; or (d) a signed proposal or service agreement expressly provides a different refund right. Any approved refund will be reduced by completed work, reserved time, payment processing fees and non-recoverable third-party costs where legally permitted.

3. Digital products and completed milestones

Refunds are not available for source code, designs, graphics, reports, written content, credentials, configurations or other digital deliverables that have been delivered, accessed, downloaded, approved or used. Approved project milestones are considered accepted and non-refundable.

4. Third-party expenses

Domain registration, hosting, advertising spend, app-store fees, software licenses, premium themes/plugins, stock assets, payment processing fees and other third-party charges are non-refundable unless the relevant provider refunds them to us.

5. Client delay, missing information and scope changes

No refund is due when delivery is delayed or prevented because the client does not provide required access, content, approval, payment or feedback. Requests outside the agreed scope may require a separate quote and do not invalidate completed work.

6. Cancellations

A client may request cancellation in writing. We will stop future uncommitted work where reasonably possible, but amounts already paid remain non-refundable except under the limited exceptions above. Any unpaid fees for completed work and committed costs remain due.

7. Request review

If you believe a limited exception applies, email support@dfltglobal.com within 7 calendar days of the relevant payment. Include the payer name, invoice or transaction number, payment date and a clear explanation. We will review the request and respond within a reasonable period. Submitting a request does not guarantee approval.

8. Chargebacks and dispute resolution

Please contact us before filing a payment dispute so we can investigate and attempt to resolve the issue. Fraudulent or abusive chargebacks may result in suspension of services and recovery of amounts lawfully owed.

9. Mandatory consumer rights

Nothing in this policy excludes or limits rights that cannot legally be waived under applicable consumer-protection law. Where mandatory law conflicts with this policy, that law will apply.

10. Contact

DIGITAL FL TORIQUL LLC
312 W. 2nd St #2048, Casper, Wyoming 82601
Email: support@dfltglobal.com
Phone: +1 850-610-7476